Case Conversation {% if unacknowledged_count %} {{ unacknowledged_count }} awaiting acknowledgement {% endif %}
Case {{ case.pk }}
{% if messages %}
{% for message in messages %}
{{ message.get_author_display }} {{ message.get_message_type_display }} {% if message.requires_acknowledgement %} {% if message.is_acknowledged %} Acknowledged {% else %} Awaiting acknowledgement {% endif %} {% endif %}
{{ message.created_at|date:"Y-m-d H:i" }}
{{ message.message|linebreaksbr }}
{% if message.requires_acknowledgement and not message.is_acknowledged %} {% if can_acknowledge_query and message.message_type == 'query' %}
{% csrf_token %} {% if cid %}{% endif %} {% if passcode %}{% endif %}
{% elif can_acknowledge_feedback and message.message_type != 'query' %}
{% csrf_token %} {% if cid %}{% endif %} {% if passcode %}{% endif %}
{% endif %} {% endif %}
{% endfor %}
{% else %}
No messages yet for this case.
{% endif %} {% if can_feedback %}
{% csrf_token %}
{{ supervisor_form.message }}
{{ supervisor_form.requires_acknowledgement }}
{% endif %} {% if can_query %}
{% csrf_token %} {% if cid %}{% endif %} {% if passcode %}{% endif %} {{ query_form.message }}
{% endif %}